Product knowledge

Firstly tried to register a complaint on your portal with great difficulty. Secondly the technical support of one of your consultant at The Vodacom shop at the Mall of the reds is appalling she gave wrong information wrt my data bundle usage she could not even take the Sim card out of the device. After I handed it to her she could not place it back...WT ? Next she could not assist with the app either. Terrible knowledge....long nails hindering her ability.