HP
Heena P
1 reviews | Active since Feb 2021
24 Feb 2021, 21:24
Product faulty Mercer Guru 2nd time
Contract device faulty Mercer guru products contract in Sept 2020 device was booked in Nov returned 1 Dec barely used when tried to do online lesson recently again same issue sound quality on replace device same issue again it's faulty unable to use device for need to do online lecture please help spoken to agents no joy logged enquiry emails no response
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Vodacom's replyOfficial
25 Feb 2021, 07:38Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Feb 2021, 07:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team