product being sold not worth the price or the quality

Item: Vodacom
Rating: 1
Author: dion N

they sold me an item which i consider not worth the price.the item sold did not do what is should do.their regional office number in dbn does not exist which makes it hard to even complain to any one .their staff need to be trained in dealing with customer problems and try solving it.

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Replies (1)

Vodacom's replyOfficial

31 Jul 2020, 07:43

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply31 Jul 2020, 07:43

Official