Problems with roaming
<p>My husband and I travelled to the USA on Wednesday 26th 2017 and set both our phones to roam on SMS only. We've been here for five days now and my husband has no signal whatsoever and I am receiving calls. Should not be! I have roamed many times on SMS only and it worked beautifully. Now I can't contact vodacom from USA. Help!</p> <p> </p>
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Vodacom's replyOfficial
01 Aug 2017, 09:22Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Aug 2017, 09:22
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,