Problems since day one

I have taken 2 new contract at vodacom,I have currently 2 older number at vodacom.

For the 2 new numbers that I have taken In the month of April 2018 one debit Oder went off on the 18th the other one on the 19th,however when I took these contracts out I was advised that both of these numbers would go off on my debit Oder dates which is the last day of the month.the amounts that went off on the 18th and the 19th were to early therefor I have paid vodacom an additional R376 extra.i have never been deducted in the middle of the month from vodacom in the past. I then called the call Centre customer and spoke to Thandeka on the 2/05/2018 who was unable to assist and was not willing to listen to my queries that I have had.and she just mention that all the customers at Vodacom know that when you take a contract out,the debit order will go off within 48hrs.

I have had issues with vodacom before,if they are not willing to assist,I will gladly move to Telkom,they are doing a great JOB.