Problems resolved

<p>After receiving a data bill of R17 000 and complaints to Icasa and the ombudsman, Renzo Maart from the escalation department called me to come to an agreement. I thought the suggestion would be that they would let me pay in installments, which I was not going to agree to. Renzo then told me that because I have been a loyal customer for many years and nothing like this ever happened they are willing to reverse the charges. I am also going to let ICASA and the ombudsman know that I will be withdrawing my complaints.</p> <p>Thank you Renzo</p>