PROBLEMS FROM THE START

I recently wanted to add a new contract onto my account. Went to Vodacom Hatfield to take out the special on the IPhone 6 on the flexi 200, where after they told me there was no stock and I need to come back the following day. Went back the day after and took out the contract, then when I went on my online profile they registered me on the flexi 150 which was the same price per month as the flexi 200 special. When I phoned them they told me the flexi 200 special ended the 6th and they cannot backtrack the initiation date BUT I was there on the 6th and wanted to take out the contract. They still could have helped me take out the contract even though there was no stock but they did not. Then on my billing information the line for the 150 was charged twice. We then asked if we could transfer the airtime (after reading on the website that we could transfer) and they first said no and then the manager said yes and there was a whole disaster happening. At this stage the sim was not even inserted. We then asked them to cancel the contract due to getting something we did not ask for. I paid the sim and connection fee cash. There was R2 airtime used of the R150 due to seeing if we can transfer the airtime after the manager said the transfer was enabled. The contract was then cancelled but they still charged me an additional R246!? They did not even warn me or told me about this and then my bank went into an overdraft and the bank charged me a R100 penalty fee! So in the end the contract which I do not have due to false advertising and being sly costed me R450!!!