Problem with my odacom rerated account

Hi, I would like to start off by stating that Vodacom responded to my initial problem very quickly. After a month Vodacom rerated my account, but it seems like this info was not given through to the accounts department. I paid what my account normally was for the last year and the Vodacom tape has been calling me daily to say that I should settle my arrears account. I have also been sending Vodacom emails daily to try to sort out this problem.

PLEASE CAN SOMEONE AT VODACOM TELL ME WHAT MY OUTSTANDING ACCOUNT IS AFTER THE RERATE WAS DONE AND GIVE THIS THROUGH TO BOTH VODACOM AND MYSELF ASAP.

Please help me before my account gets cut off.

Kind regards

Georgia Oliver