Problem unresolved

<p>I would like to tell you how grossly frustrated i am with vodacom.</p> <p>I took out a new contract on Monday, 4th July 2016. I already had 4 open lines with them. On the evening of that same day all these lines were soft locked. When i called customer care, they informed me that i had reached my credit limit and that they would log a call with their Accounts Dept. to have it sorted out. I was promised a 24hour turn around time. Since then, nothing has happened, instead i have been following up with them DAILY and have been sent from pillar to post with no one giving me clear answers. I even cancelled one of my contracts and paid in the penalty just so that my lines would be open. Its Friday today, 8th July and my lines have still not been opened, and still with no one capable enough to assist me. Is there even anyone that knows what they are doing there?!</p>