MM
Melanie M
1 reviews | Active since Jul 2012
07 Apr 2015, 09:53
Problem still not solved
I complained on Hello Peter last week about my contract not being cancelled after I requested a change to prepaid when my contract expired. I did this in January and on 13 January I received an sms saying that the change will take place 31/03/2015.<br> I am STILL on a smart light package. I do not want to be on contract anymore. I have a baby on the way, I do not have money for a ****py Vodacom contract. Please sort this out, stop being useless at your job!
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Vodacom's replyOfficial
07 Apr 2015, 14:01Hello Melmeyercrous,
Thank you for making us aware of your complaint.
A consultant will make contact with you to assist.
Regards
Consumer Website Team
Thank you for making us aware of your complaint.
A consultant will make contact with you to assist.
Regards
Consumer Website Team
Best regards,
Vodacom's reply07 Apr 2015, 14:01
Official
Hello Melmeyercrous,
Thank you for making us aware of your complaint.
A consultant will make contact with you to assist.
Regards
Consumer Website Team
Thank you for making us aware of your complaint.
A consultant will make contact with you to assist.
Regards
Consumer Website Team
Best regards,