Problem still not solved

After booking in my phone for 4 times in one month for the same problem it is still not fixed.<br> No call back from the manager - useless.<br> Did a Hello Peter complaint. One call to see what the problem was but nothing from there.<br> I still want to know if I am getting a refund for the month I had no phone but had to pay for the device.<br> I have been without a phone for more than a MONTH???<br> No replacement or loan device on offer.<br> Poor customer care and poor communication.<br> Poor service and zero for solving a problem.<br> Minus 10 on customer respect and friendliness.<br> What happened to Vodacom??