Problem Still Not Resolves Since October 2014!

This is the second Hello Peter complaint I am logging. I receive my statements via email. From October 2014 it inexplicably stopped. I had to phone every month for statements. Every time I phone I asked them to fix the problem. Nothing happened. Logged a Hello Perter Complaint (it took them 2 weeks before they phoned me). They blamed my company's corporate servers blocking the email, so we changed it to my personal gmail address. Surprise.... still no statements via email. No one seems interested in fixing the problem. No one takes responsibility. Vodacom seems to have a 'lets look and see' approach. They change something on the system and then I have to wait a month to see if it worked. No one follows up, I have to make contact with them every month to say it is still not working. Of course every month I talk to a new person who then starts the process from the beginning. Vodacom needs to buck up and get someone to look for the problem until it is fixed! I don't want to have to pick up the phone again in a month to tell you it is still not working. Don't get a junior consultant to call me - I will eat them for breakfast. Get someone with ***** to contact me - i dare you!