Problem still not resoleved

Hi my name is Romeo and I logged a request to allocate my MyGig 1 promo bundle I didn't receive for the Month of May. The reference number they gave me is no. S3-85L29-9JPP1 . I dontvknow what went wrong but I got 500MB for which I have been charged as well and after checking all my balances found out that I didn't get my free my gig 1 x24.please can you investigate this matter. You will see the numerous requests that i logged over the time I took out the contract. I mean I'm pay extra now for my contract with the price increase but there is no extra efford from Vodacom. I deactivated the 500MB in April so I dunno why this person Nthabiseng added a payable data bundle to my account. Please I'm begging for assistance from somebody that knows what they are doing. I just want my promo 1gig and get on with my life since the start of the month I have been purchasing two 30MB bundles from my airtime at my inconvenience. This is on ***<br>