1 reviews | Active since May 2016

19 Mar 2018, 18:57

Problem since November 2017 still not resolved.

Been having this error messages of incorrect data balances since November 2017, complained so many times as it has become an irritation now. Each lengthy contact conversations with consultants on each occasion the problem remains. I called today and consultant promised me the problem is resolved. Well it ain't !

0
Replies (1)
Vodacom
Vodacom's reply20 Mar 2018, 06:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team