Problem resolved

<p>Following an unfavourable review I posted last week regarding what I considered a rip-off, I am happy to report that my complaint has been addressed and resolved to my complete satisfaction. Thank you, Cassandra!</p> <p>As background, what happened was I purchased data online. However, beacause I hadn't used that number for a while, apparently the number had been disconnected and I was advised by a consultant at a Vodacom shop that the data I had purchased was forfeit.</p> <p>After my complaint was published on Helopeter, I was contacted by a another consultant (Cassandra) who managed to transfer the "missing" data to a new number.</p> <p>Whilst I am pleased with the resolution of the problem, I think it might have been helpful if the in-store consultant had been able to resolve the problem at the time.</p> <p> </p> <p> </p> <p> </p>