Problem on Upgrade

<p>I experienced a problem on a upgrade of mine. I took the phone back within the 7 days that Vodacom provide. The phone was sent to a technician where he reported a out of box failure.</p> <p> </p> <p>The funny thing is that they just gave me back the phone and I am unable to do anything with it. I reproted the problem to customer care and I they are still unable to resolve the problem with nobody giving me any explanation as to why this is taking so long.</p> <p> </p> <p>It has been 15 days since i first reproted the problem and Vodacom is still unable to do anyhting about it.</p> <p> </p> <p>The service of Vodacom is really pathetic to say the least. After I am done with this contract term I will definitly consider moving to MTN or Cell C.</p>