1 reviews | Active since Jan 2012
<p>I have upgraded about 3 weeks ago at VodaWorld. All connection costs, etc has been paid cash that day.</p> <p>One week after that Vodacom deducted 5 x R95.01 off my account. I immediately contacted my bank to reverse these transactions as I did not know for what it was. Vodacom then sent me an SMS to apologies for duplicating a charge of R95.01 five times. After this I received automatic messages from Vodacom requesting payment for this R95.01.</p> <p>After three phone calls to Vodacom nobody can tell me why Vodacom wants R95.01 from me? I have been transferred to different departments.</p> <p>Can somebody please tell me for what is this requested R95.01? If Vodacom cuts off my service because of this I will move over to another service provider.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.