Problem not resolved after 3 years

We have been trying to cancel purchased content for 2 years now with no success - we have visited the Jeffreys bay store maybe 20 x times, and phoned , send mails .. You guys credited us for a few months and then it just continued.

Please look at previous actions on my account and you will see how many times we stopped all content from our side and from the store's side as well as from Call Centre side - ever since I added my husbands number on my account - its been a fiasco!!!!

We have spend on average R580 a month for 3 years, and that accounts to R18 000 over 3 years