Problem in activating all my vodacom phones

To whom it may concern

All the phones for the contract number I***-8 have been blocked from the beginning of the contract were blocked.

This is due to the non payment which was my fault and I understand that but now I have made the payment but nothing has happened since then.

I have made payment and calls but nothing has been resolved. below is the reference number for all the calls as they said its fine with one reference.

My frustration is that they did not block only the phones on the current contract by they blocked all the phones where the contract has been finished, but then its fine I understand that now I have paid, every time when I phone you get the different story

Thanks

CHARLOTTE NKABINDE ***

Your query has been escalated to one of our Solution Experts. Your ref number is: *** Visit www.vodacom.co.za/app from your phone. Thank you, Vodacom [Service RequestOwner Group

Vodacom Account Number: I***-8. Reminder, you can call 082110 for Vodacom Directory Enquiries.