Probably time to look elsewhere...

<p>I'm stuck overseas with 'no service'. For unknown reasons, my contract (which has always had international roaming enabled) is now 'inactive'. I need to get it changed which would take 5 mins, but in 2017 vodacom South Africa doesn't seem to have A WORKING EMAIL ADDRESS. It's actually diabolical. Completely unacceptable, and from where I'm sitting right now, I think after being a subscriber for 10 years+ it's time to look elsewhere for a telecoms provider, for myself and my business. </p> <p> </p> <p>The 'my vodacom' online settings say that 'you have enabled international roaming', but after clicking 'accept', the page clearly shows it's still 'inactive'.</p> <p> </p> <p>I obviously can't phone out (to vodacom support) without a signal, and without being able to receive SMSes, much of my other online work (banking, etc) is very difficult or impossible.</p> <p> </p> <p>I have tried facebook and twitter, as well as random emails to find *anyone* who will point me in the right direction, but after 4 days, I haven't even had a acknowledgement that my mails/messages have been received. It's completely appalling. </p> <p> </p> <p>Having a person reply to an email is not too much to ask.</p> <p> </p> <p> </p>