1 reviews | Active since Jan 2015
Probably get called from Vodacom when I'm grey
I ordered a HP notebook celeron laptop in N1 City and they said it would be 1-5 days, on the latest 2 weeks.. so after 3 weeks I went back and it appears they gave my laptop to someone else. So I went to canal walk and ordered one there.. The guy said 2 days, 5 days tops.. I went back after a week and they still didn't have it.. They told me to hang around in the mall for 2 hours and when I went back, the guy said he forgot about it.. He said they wil get a delivery that day or the next. I must pop in again the next day.. I am a student and said I have to go back to stellenbosch the next day.. so I gave them a call and they said he will call the supplier and get back to me immediately. I am still waiting on that call. So my mother went last week and still no answer.. she called again yesterday and they still have to get back.. I don't have a problem waiting for a laptop for 2 months. But if they say 2-5 days and I arrange plans to go all the way to canal walk and they STILL didn't do anything about it.. then I tend to get upset. My classes starts next week and I need a laptop. This is the ****piest service I ever received from a Vodacom and it's supposed to be the top on
We do thank you for the posting and apologise for the inconvenience and level of service recieved.
The matter will be referred to a consultant to investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting and apologise for the inconvenience and level of service recieved.
The matter will be referred to a consultant to investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
