Private number even with CLIP activated

Item: Vodacom
Rating: 1
Author: Martin K

I have a data contract which is also used to receive calls. I went to Vodacom to ask for assistance and they said I need to have CLIP activated (for which I am paying for). I have had it activated and still the numbers coming in are showing "Private number"; no idea who is phoning. Can Vodacom not get things correct never mind correct the first time?

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Replies (1)

Vodacom's replyOfficial

12 Jul 2022, 19:34

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply12 Jul 2022, 19:34

Official