Prime video renewal :Still waiting....

Item: Vodacom
Rating: 1
Author: Londiwe H

Can someone kindly please respond to my emails about the Prime video subscription issue. Seems like my emails with the screenshot they requested are not going through to the Vodacom people who are trying to help me . Is there any other way to send the proof? It's been over a week I would like to end this ASAP. Please.

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Replies (1)

Vodacom's replyOfficial

28 Jan 2026, 07:26

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply28 Jan 2026, 07:26

Official