Pricing and Lack of Service

Good Day, <br> <br> I changed the debit order with Vodacom Customer care sometime in June not sure the date. In July my debit order went through on the previous date which was the 25th of the month yet I have changed it to the 21st starting in July. Never the less the debit order was reversed and the bank charged me R90.00 as it went on the wrong date. Fine I went to Vodacom Branch in Sandton and pay my cellphone account cash today. On the 28th I made sure they changed the date correctly on the system so that I dont have this issue again. Today when I was paying the cash the consultant told me I will also be charged by Vodacom for this unpaid amount. No ways then as the fault is not on my side . Your Customercare consultant should have changed my debit order date correclty , and NCR is not aware of these system issues companies have or system rules whereby clients are not aware of them, meaning the people servicing clients must wake up. I dont want any charge from Vodacom regarding this please, and I believe August debit order date which is the 21st is in order.Worse I already credited my account and its not unpaid on Vodacom side, its unpaid on my bank account and I am charged for this.