1 reviews | Active since Jul 2012
Good day,
Yesterday i walked to the Vodacom store at Centurion Mall with the intention to buy a new phone cash. As i browse through the shop i saw a wrong price tag on a specific phone (Mate 10 Pro). The i told the manager that i need to buy this phone with the same price that is been displayed, then he said he unable to give me the phone because there were technical error on the price of the device.
The Branch manager said he will make escalate the issue and come back to me within 7 working days. I gave him the example of the pick n pay shop and some clothing store that you always pay the price of what you see and he did agree with me BUT he told me that i can't compare food store and them and i told him its the same thing because they all selling.
Firstly it wasn't my fault that the have put wrong price tag Secondly you know its my right to pay the price of what i see.
I have taken the picture of the price of the device.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Thabiso
As discussed, we have responded to you regarding your store complaint.
Have a pleasant day further!
Regards,
RJ
Best regards,
Dear Thabiso
As discussed, we have responded to you regarding your store complaint.
Have a pleasant day further!
Regards,
RJ
Best regards,
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