KM
Kearabetswe M
1 reviews | Active since Aug 2010
26 May 2015, 09:59
Price you see is not what you pay
I app**** for a contract on-line for A5 in May and price was R299 including everything meaning also CLI, free headphones and voucher, to my surprise i was told today by the call centre that my bill is R338 where does the R39 come from? i am going to pay the R299 or you can cancel the contract (consumer rights). i was informed it will not increase only on the existing contract i have will increase by R10. so somebody **** to me<br> <br> How many people are you doing this too? this is day light *******<br> <br> Maybe i should just put this on a billboard on the N1 for everyone to see your *******<br> <br> very angry and unhappy client <br>
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Replies (1)Vodacom's replyOfficial
30 May 2015, 07:56Hello keara,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Vodacom's reply30 May 2015, 07:56
Official
Hello keara,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
