KM
Kearabetswe M

1 reviews | Active since Aug 2010

26 May 2015, 09:59

Price you see is not what you pay

I app**** for a contract on-line for A5 in May and price was R299 including everything meaning also CLI, free headphones and voucher, to my surprise i was told today by the call centre that my bill is R338 where does the R39 come from? i am going to pay the R299 or you can cancel the contract (consumer rights). i was informed it will not increase only on the existing contract i have will increase by R10. so somebody **** to me<br> <br> How many people are you doing this too? this is day light *******<br> <br> Maybe i should just put this on a billboard on the N1 for everyone to see your *******<br> <br> very angry and unhappy client <br>

0
Replies (1)
Vodacom
Vodacom's reply30 May 2015, 07:56
Official
Hello keara,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites