Price up yet service down

Since Wednesday 18 March 2015 there has been service outage by Vodacom in the Richmond Byrne 3780 area 4 separate times lasting from 3 hours to 10 hours on respective outages. Yet Vodacom raise their prices. Time to move to another telecom provider who is able to provide a proper and sustainable service. Also, the call centre is permanently choked with no response from an agent - lines are always busy. Not astonished, given the lack of service & customer care casually provided at times.