Price shock of sim swap

Vodacom was one of the best network providers, but not anymore. Change the price plans as they want don't care if the customer can afford it or not, the best part is a sim card is less than R5 I was informed to go to any Vodacom to do contract Sim Swap. Just to find out that I needed to pay R63.00 for it. When I contact Vodacom about this I got feedback of they can't do anything about it. I almost pay R1000 each month just to find out I need to pay more for a sim swap!