NK
Nomcebo K
1 reviews | Active since Dec 2013
10 Jan 2016, 21:48
Price plan migration
I have a contract with Vodacom, initially it was on Smart S, I migrated it to Smart XL because there was a need at that time. I now want to migrate it back to Smart S they want to charge me for the change??? Why? It was initially on Smart S and I chose to change.. Why did they not explain the charges in the first place. I will not pay but my plan must be changed.
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Replies (1)Vodacom's replyOfficial
11 Jan 2016, 11:02Hello CebohK,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Jan 2016, 11:02
Official
Hello CebohK,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Best regards,
