NK
Nomcebo K

1 reviews | Active since Dec 2013

10 Jan 2016, 21:48

Price plan migration

I have a contract with Vodacom, initially it was on Smart S, I migrated it to Smart XL because there was a need at that time. I now want to migrate it back to Smart S they want to charge me for the change??? Why? It was initially on Smart S and I chose to change.. Why did they not explain the charges in the first place. I will not pay but my plan must be changed.

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Replies (1)
Vodacom
Vodacom's reply11 Jan 2016, 11:02
Official
Hello CebohK,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team

Best regards,