Price of Data ****ing Me

<p>I was shocked when I saw R3939.98 was deducted from my account at the end of October. I called Vodacom immediately to find out what was going on. They indicated that it was for data usage. I pointed out that this was impossible - why a sudden spike and given that I buy 1Gig extra data each months. They said they would log and accelerate the enquiry. I logged onto my Vodocom a few days later - only to discover my bill for November is R4963.48. Again I call the call centre immediately. They said that my first complaint would only have an outcome on the 25th November and that I would need to pay the November invoice or I would be listed on the credit bureau. So they can have have R8692.46 of my money and as a consumer I need to wait. This is impossible for me in these tough economic times. This is shoddy and an unexceptable approach and manner to deal with customers. I don't know what to do, I am desperate!!!!!</p>