1 reviews | Active since Nov 2016

17 Jun 2019, 22:27

Price match

I went to my local vodacom 4u shop in vaal mall to ask when is my conctrac expiring and when can I upgrade and there was a very helpfull consalt thespo whom helpde and told me that I can upgrade on 1ste of july which made me happy because I need to upgrade I took one of there papflets becuase I wanyed to look at what specials are there on the samsung and I saw there was a samsung a70 on special for R499.00 for 24 moths white a fit activity tracker when I got home my mother had a papflet from mtn with the same samsung a70 with same activity tracker and a battery bank for less and is R479.00 for 24 months I just want to know is it possible for vodacom to do price match on this if so then I will take the samsung a70 from the vodacom 4u shop in vaal mall if not then I will end my contract in september and go over to divrent network

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Replies (2)
Vodacom
Vodacom's reply18 Jun 2019, 06:39
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply24 Jun 2019, 14:07
Official
Dear Customer,  Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. 
 
We tried calling you but no answer. If you need any further assistance please contact our online sales team on ***4 (free call from a Vodacom sim card).
 
Regards,
Vodacom Consumer Website Team

Best regards,