MB
Marinda B

1 reviews | Active since Mar 2010

02 Apr 2015, 09:31

Price Increases? On a signed contract?

I would like to understand how it is possible, that on my Smart S contract and Top up Data data bundle, which I signed into agreement with Vodacom is having a price increase? I signed these contracts based on the costing which was given to me at the time and also what fitted my pocket. How can Vodacom increase this price? Is this not a breach in contract and a breach in the customer protection act?

0
Replies (1)
Vodacom
Vodacom's reply03 Apr 2015, 12:23
Official
Hello MoniqueB,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites