1 reviews | Active since Mar 2011
Price Increase, Pathetic Service & Non Response
Firstly, what is the point of signing a 24 month contract if you can unilaterally increase prices as you see fit? My contract is two months old and already a 10% increase. Whats next a 300% increase that we must just accept? <br> <br> Secondly, my son had the following issues with Vodacom:<br> http://hellopeter.com/vodacom/complaints/still-no-response-from-these-aholes-***<br> http://hellopeter.com/vodacom/complaints/double-debited-by-useless-vodacom-***<br> http://hellopeter.com/vodacom/complaints/number-not-ported-***<br> <br> He received two phone calls on Monday stating he will be contacted by someone and a visit to the premises arranged to determine whether there is an issue with the signal. He has not heard back from Vodacom yet. <br> <br> After these issues with Vodacom and those previously encountered by myself (http://hellopeter.com/vodacom/complaints-to-compliments/is-this-a-ploy-*** and http://hellopeter.com/vodacom/complaints/follow-up-of-my-report-is-this-a-ploy-***) I am looking into cancelling all my family contracts and moving back to MTN.
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
