1 reviews | Active since Aug 2012
Price increase on packages
I just got an email saying that 4 of my 6 lines will have an increase of at least 10%. I have signed a 2 year contract for these and I have done so because the price of the contracts was affordable to me.<br> Now they are increasing the price of the contracts whether I can afford it or not and there is no credit vetting happening to make sure I can still afford it.<br> Nevermind that I cannot do anything about it since I am trapped for 2 years since I signed the contract in good faith that the price will remain affordable to me. Surely the consumer protection act can assist here.<br> I really feel that this is not acceptable. I do not care what is in the t&c. At the soonest possible time I will move my contracts.
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Best regards,
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Best regards,
