mR
michelle R
1 reviews | Active since Sept 2009
27 Mar 2015, 11:02
Price increase on contract from 1 May 2015
I started 3 x TOP UP 1GB subscriptions @ R69.00 a MONTH for 24 MONTHS on the 24th December 2014. <br> <br> Yesterday I received 3 x e-mails from Vodacom saying that asof 1 May 2015 each contract will increase from R69 to R75 per month.<br> <br> This in UNACCEPTABLE!!!!! I signed a contract for R69.00 per month for 24 months... the reason I chose this contract was that I would know for a fact that I would be charged ONLY R69 a month for 24 months...<br> <br> I need someone to sort this out, I am sure that I am not the only unhappy customer regarding this!!!
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Replies (1)Vodacom's replyOfficial
30 Mar 2015, 08:38Hello Graaff-Reinet,
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Mar 2015, 08:38
Official
Hello Graaff-Reinet,
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
