LL
Lizette L

1 reviews | Active since Mar 2015

27 Mar 2015, 09:36

Price increase on contract

I've received a communication from Vodacom that my Smart S subscription will increase from R199 to R209 per month. I have signed a 2-year contract which makes this increase an infringement of my consumer rights and effectively *******. I see there are other complaints on Hello Peter regarding the same issue with no response from Vodacom. I have also sent an email enquiry directly to Vodacom. I will be awaiting a response. If not, I intend to take this issue further and contact Consumer Protection.

0
Replies (1)
Vodacom
Vodacom's reply27 Mar 2015, 16:18
Official
Hello CONSUMER-RIGHTS,

Your concerns have been noted.

We will contact you shortly regarding this matter.

Regards,

Vodacom Consumer Website Team

Best regards,