LL
Lizette L
1 reviews | Active since Mar 2015
27 Mar 2015, 09:36
Price increase on contract
I've received a communication from Vodacom that my Smart S subscription will increase from R199 to R209 per month. I have signed a 2-year contract which makes this increase an infringement of my consumer rights and effectively *******. I see there are other complaints on Hello Peter regarding the same issue with no response from Vodacom. I have also sent an email enquiry directly to Vodacom. I will be awaiting a response. If not, I intend to take this issue further and contact Consumer Protection.
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Replies (1)Vodacom's replyOfficial
27 Mar 2015, 16:18Hello CONSUMER-RIGHTS,
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Mar 2015, 16:18
Official
Hello CONSUMER-RIGHTS,
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Best regards,
