MP
Michael P

1 reviews | Active since Jul 2012

27 Mar 2015, 13:36

Price Increase on a Contract Price

I have received an email from Vodacom that states that both of my contracts pricing will be increasing even though I have a contract for two years.<br> <br> I contacted the call centre and was told that I could lay a complaint on the line as there is no facility to do that. I was told that there is a clause in the contract that allows for increases. I think that is a lot of hogwash and should not be allowed.<br> <br> This needs to be rectified.

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Replies (1)
Vodacom
Vodacom's reply27 Mar 2015, 16:39
Official
Hello michaelpotgieter,

Your concerns have been noted.

We will contact you shortly regarding this matter.

Regards,

Vodacom Consumer Website Team