Price Increase Incompetence

I received an email saying my price plans will increase?? I'm sure vodacom probably has some sneaky fine print for this. I have however searched my email for terms and conditions when I ungraded via telephone, and can't find any. Only a quotation with T's & C's, but it does not mention increase anywhere.<br> <br> I also phoned Vodacom enquiries to find out if my initial discount on the price plan will still be valid (I am assuming it will, but was just checking), only to hear from the operators that they don't know, sales only told them about the increase 5 minutes ago?!!<br> <br> How do you send an increase email to your VALUED clients and not have all your ducks in a row?? And on top of that, the email and enquiries say's go to the website for further info on increase's, but its down for maintenance?? Wow now that's incompetence.<br> <br> Hugely disappointing!