1 reviews | Active since Jan 2017

20 Feb 2017, 02:10

Price increase in 2015

<p>Hi Vodacom </p> <p> </p> <p>I just want to say in 2015 I just signed up for another 24months on my data contract before I was aware of any increase in prices , but i thought I renewed before the increase and the amount I need to pay would not be increased but I was wrong and I felt it was a low blow by Vodacom to increase the prices of the people currently on a contract and felt it would have been fair if the increases app**** to new contracts , prior to this I considered Vodacom an outstanding company and with good service , I had 3 contracts with Vodacom just before the increases and 1 contract finished up and was cancelled before the increases , anyways I was stuck with 2 contracts and this week I was able to cancel another Vodacom contract so only one left to go , if Vodacom only app**** the increases to New contracts I would have remained a happy customer but as you increased my contracts after I took them I became an unhappy customer with a mission to spend the least amount of money on any Vodacom product and I looked for alternatives so Vodacom would get less of my money.</p> <p> </p> <p>I was tempted to upgrade but I didn't and I'm so happy I didn't.</p> <p> </p> <p>I understand that the other networks may do or have done the same but now after my last contract is up I will go back to pay as you go and I will then have the freedom to go to the network that offers the best deals on prepaid anytime I wish.</p> <p> </p> <p>Soon I will be one less Vodacom contract customer but it's not like a corporate giant like Vodacom cares now that they have grown so big.</p> <p> </p> <p>Thank you You fat cats , I hope you enjoy the milking while it lasts.</p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (2)
Vodacom
Vodacom's reply20 Feb 2017, 07:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

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Regards,
Vodacom Consumer Website Team

's update04 Apr 2018, 00:15
Reviewer Update
Hi Vodacom At last I have cancelled my last contract with your company , I am once again pay as you go after 7years of contracts , and I'm with a company that's reasonably priced , so I just want to say thank you for increasing my contracts in May 2015 because if you didn't I would have still been upgrading my contracts with your company.