Price increase but service is as pathetic as alway

So my husband loses his employment because vodacom suspends the service even though an arrangement was in place, then on the second you immediately advise me my account is in arrears even though multiple attempts were made to enquire why my account is in arrears even after we rectified the account with payment now I'm again being threatened with disconnection, after you already cost my husband his employment and multiple unsuccessful attempts were made to enquire? Wait now you going to state vodacom needed to verify that my husband has permission even though I requested him to be added as a authorized party, now in all likelyhood you will attempt to contact him if this is not paid and you justify a price increase with this level if service, only vodacom will ***** you over like this you don't respond to emails from me and when you do it's 24-48 later, real customer services that is keep up your pathetic standard I'm moving my contracts and advise my family and friends that vodacom really cares I hope you picked up on the sarcasm