JH
Joshua H

1 reviews | Active since Sept 2012

31 Mar 2015, 19:50

Price Increase

I've been a Vodacom customer for many years, and been on contract for about 3 years. In that time, I have always found the service to be really good and never had problems with my phones or reception.<br> <br> I was really disappointed to receive an sms saying my monthly fixed contract fee was going up. Even if you cover yourself's in the fine print, it just doesn't seem fair or the right thing to do. I was contacted last week with regards to some wifi data deals offered and had agreed to go for them. However I decided to cancel that in light of the price increase with my phone.<br> The thing that gets me is that I have to wait a year to end my contract and move on to another provider....if i could do it tomorrow I would.

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Replies (1)
Vodacom
Vodacom's reply04 Apr 2015, 12:50
Official
Hello flyboy91,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team