RlG
René le Grange
1 reviews | Active since Jul 2014
30 Mar 2015, 16:23
Price increase
I received SMSs stating my contracts will be increased on 1 May and they have not expired yet. When I renewed my contracts I signed that I would pay a set amount for 24 months. No matter what the Ts and Cs state, this is breach of contract. Or at least false advertising. I have 3 contracts with Vodacom and if they insist on increasing my monthly payments I will end all 3! I sent 2 queries but got no reply. So on top of this issue their client service is also non existent.
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Replies (1)Vodacom's replyOfficial
05 Apr 2015, 11:59Hello renelg99,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
Vodacom's reply05 Apr 2015, 11:59
Official
Hello renelg99,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
