RlG
René le Grange

1 reviews | Active since Jul 2014

30 Mar 2015, 16:23

Price increase

I received SMSs stating my contracts will be increased on 1 May and they have not expired yet. When I renewed my contracts I signed that I would pay a set amount for 24 months. No matter what the Ts and Cs state, this is breach of contract. Or at least false advertising. I have 3 contracts with Vodacom and if they insist on increasing my monthly payments I will end all 3! I sent 2 queries but got no reply. So on top of this issue their client service is also non existent.

0
Replies (1)
Vodacom
Vodacom's reply05 Apr 2015, 11:59
Official
Hello renelg99,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Best regards,