PG
Prenella G

1 reviews | Active since Mar 2012

30 Mar 2015, 14:22

Price Increase

Vodacom increases price plans without proper reasoning. Surely this is not ethical. Clients sign up for contracts based on the amount repayable each month according to their/our disposable income. Now we are forced to pay more on a contract signed up for months ago. This is so ridiculous. I will not be renewing the two existing contracts with Vodacom neither will I continue with the new contract I was in the process of taking for a router. Very disappointing turn of events for Vodacom.

0
Replies (1)
Vodacom
Vodacom's reply30 Mar 2015, 15:39
Official
Hello Govp,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team

Best regards,