DB
David B

1 reviews | Active since Oct 2012

30 Mar 2015, 11:35

Price Increase

Vodacom has decided to increase my contract 11 months after it has been signed. They claim that the amount you will pay (when you sign) is x 24 i.e. for a two year period. Clearly this is not the case. Vodacom is *********, unprofessional and disgusting. I sent a mail to the customer care, and was told that \the decision has been made to increase and there is nothing that we can do about it". That is fine"

0
Replies (1)
Vodacom
Vodacom's reply30 Mar 2015, 16:28
Official
Hello David 1976,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites

Best regards,