1 reviews | Active since Jan 2013
Price increase
Dear Vodacom,<br> <br> After many years as a loyal customer I have begun the process of cancelling my 5 contracts as they become due for cancellation. Most of these will only happen in the next year but it WILL happen.<br> <br> In addition to this, I am either cancelling or porting the contracts that are on the corporate billing that I am in charge of at work. (About R20,000 worth which isn't all that much considering the billions you receive in revenue but every little bit adds up) <br> <br> I find the manner in which you went about increasing contract rates most unprofessional and *********. <br> <br> I would understand if you increased contract rates on new contracts but to do so to existing contracts (even if you are within your rights to do so) is just immoral.<br> <br> I have also done a comparison of your contract rates against MTN and much to my dismay, I found that MTN provides a lot more \bang for my buck'. <br> <br> So
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
