JL
Johan L

1 reviews | Active since Mar 2009

26 Mar 2015, 15:38

Price Increase

I just received an email from Vodacom stating that they've decided to increase the subscription fee on my contract.<br> When I signed the contract, I agreed to a predetermined monthly fee. They cannot just increase it whenever it suits them.<br> If you want to increase my subscription fee, you need to add value to my package by, for example, increasing my data bundle.<br> I've been a Vodacom customer for around 18 years, but if you decide to proceed with this increase, I will seriously reconsider my options as each of my contracts come up for renewal.

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Replies (1)
Vodacom
Vodacom's reply27 Mar 2015, 10:49
Official
Hello johanlom,

Your concerns have been noted.

We will contact you shortly regarding this matter.

Regards,

Vodacom Consumer Website Team