JL
Johan L
1 reviews | Active since Mar 2009
26 Mar 2015, 15:38
Price Increase
I just received an email from Vodacom stating that they've decided to increase the subscription fee on my contract.<br> When I signed the contract, I agreed to a predetermined monthly fee. They cannot just increase it whenever it suits them.<br> If you want to increase my subscription fee, you need to add value to my package by, for example, increasing my data bundle.<br> I've been a Vodacom customer for around 18 years, but if you decide to proceed with this increase, I will seriously reconsider my options as each of my contracts come up for renewal.
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Replies (1)Vodacom's replyOfficial
27 Mar 2015, 10:49Hello johanlom,
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Mar 2015, 10:49
Official
Hello johanlom,
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
