VJ
Verusha J
1 reviews | Active since Sept 2012
26 Mar 2015, 22:10
Price Increase
I have been a loyal Vodacom customer for about 14 years and cannot belive that they would blindside their customers. <br> <br> I received an email from Vodacom today stating that the subscription fee on my contracts will increase in May 2015.<br> <br> I signed a 24 month contract, agreeing to pay a set amount for the duration of the contract. <br> <br> Please send me some sort of proof, stating that I agreed to have my tariffs changed as you see fit. <br> <br> Once my contracts have reached its term, please note that I will be canceling them and moving over to a different service provider. <br> <br> This is utterly disgusting.
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Replies (1)Vodacom's replyOfficial
27 Mar 2015, 14:48Hello verushajoseph,
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Mar 2015, 14:48
Official
Hello verushajoseph,
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
