MB
Marlisa B

1 reviews | Active since Mar 2011

26 Mar 2015, 15:58

Price Increase 24 Month Contracts?!?!

I have 3 Contracts with Vodacom and just received a general notification of a price increase on all of these contracts. <br> <br> 2 of these contracts were obtained on a special from Vodacom and thus have reduced subscriptions. This was not considered when they decided to increase prices during a current contractual period. I think Vodacom will be losing quite a few customers due to this. <br> <br> I called their call centre to discussed I was placed on hold and then returned to the back of the que. This increase is totally unacceptable and if I was enticed into a 24 month contract due to a special at the time then I believe the special should be honoured for the 24 month period.

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Replies (1)
Vodacom
Vodacom's reply27 Mar 2015, 11:24
Official
Hello Botmar,

Your concerns have been noted.

We will contact you shortly regarding this matter.

Regards,

Vodacom Consumer Website Team