MB
Marlisa B
1 reviews | Active since Mar 2011
26 Mar 2015, 15:58
Price Increase 24 Month Contracts?!?!
I have 3 Contracts with Vodacom and just received a general notification of a price increase on all of these contracts. <br> <br> 2 of these contracts were obtained on a special from Vodacom and thus have reduced subscriptions. This was not considered when they decided to increase prices during a current contractual period. I think Vodacom will be losing quite a few customers due to this. <br> <br> I called their call centre to discussed I was placed on hold and then returned to the back of the que. This increase is totally unacceptable and if I was enticed into a 24 month contract due to a special at the time then I believe the special should be honoured for the 24 month period.
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Replies (1)Vodacom's replyOfficial
27 Mar 2015, 11:24Hello Botmar,
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Mar 2015, 11:24
Official
Hello Botmar,
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
