BM
Bibiana M

1 reviews | Active since Jan 2016

16 Jan 2016, 12:39

Price **************

<br> Good day Vodacom. I wanted to port in from MTN to Vodacom at your Waterfront store recently. Upon arrival I was told that a nano SIM card would cost me 105 rands. However, if I went to a Vodacom store in the Cape Town CBD it would cost me 5 rands. I proceeded to ask why . I was told that the Waterfront store was a franchise store.<br> I was so disappointed I ended up researching other options. I have since moved to Telkom Mobile. However, I feel Vodacom needs to monitor and better regulate the franchise stores.

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Replies (1)
Vodacom
Vodacom's reply16 Jan 2016, 13:07
Official
Hello Bibiana.Mwape,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team