DN
Danie N

1 reviews | Active since May 2011

27 Mar 2015, 14:56

Price change mid contract

I find it appalling that Vodacom has initiated price changes mid contract on the majority of their packages. Although technically legal, I find it to be against the spirit of the relationship one should have with customers. It would be 100% acceptable if they were to increase the prices of contracts entered into or renewed going forward, but to change the price mid contract is deplorable.

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Replies (1)
Vodacom
Vodacom's reply28 Mar 2015, 06:30
Official
Hello danienel,

Your concerns have been noted.

We will contact you shortly regarding this matter.

Regards,

Vodacom Consumer Website Team